Backorder Policy
We delay shipping orders with backordered items if the backordered item is due to be received within 5 Business days. If the backordered items are not expected to arrive within 5 business days, we contact the customer and offer the options of partial shipping, delayed shipping until backordered items arrive, or order cancellation.
Return Policy
We offer a 100% satisfaction guarantee. You may return any product for any reason for a full refund of the cost of the product. The product must be returned in original condition and in its original packaging. Your return must be made within 7 days of receipt. We are not able to refund shipping costs or to pay the cost of return shipping.
Shipping Policy
We ship domestic orders using USPS 1st Class and Priority Mail, UPS Gound, or Fed Ex Ground.
We ship international orders using USPS International 1st Class and International Priority Mail
We do offer expedited shipping on a case by case basis at an additional charge.
Orders are typically shipped in 2-3 business days (see Out of Stock/Back Order Policy)
NOTE: If you need your order by a certain deadline please email aloha@hulatreasures.com and let us know. We will do everything we can to meet your needs.
