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Customer Care
Hula Treasures’ customers can expect to receive Aloha Service. It is simple: we are committed to providing top-notch service to those who shop with us, every time –guaranteed. - We return all messages (telephone calls and e-mails).
- We answer the telephone whenever we are in – not just during our posted business hours.
- We offer personal assistance over the telephone for those who feel uncomfortable with the on-line ordering process.
- We offer ‘will-call’ pick up as an option, if you are in our area and prefer to save on shipping costs.
- We have been known to refund excess shipping costs, if we discover a less expensive way to deliver your treasures to you.
- We personally inspect your treasures prior to packaging them.
- We package your treasures with care to ensure they don't get damaged during their journey to you.
- We offer gift-wrapping service as an option during check out.
- We remove the price tags from gifts when we ship them to your friends or family.
- We stand behind our treasures and want you to be completely satisfied with your purchase.
To obtain the status of an order, enter the confirmation number and click Go!.
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